333 Waterloo Street New Hamburg, ON N3A 1E7  Local: (519) 662-2062
Customer Reviews
ALL FLOWERS & CHARM
Local New Hamburg, ON florist
Average Customer Rating: 4.7 of 5 stars. (88 reviews)
Date: Aug 03, 2017
Name:

State/Province: ON

The flower arrangement is beautiful, my friends from St Catharines surprised me with them. Very lovely! Great customer service as well
Date: Jun 20, 2017
Name:

State/Province: ON

My sister and I wanted to send our mother a bouquet for her birthday, and the one we'd planned on fell through the day before. So I woke up the day of and ordered a bouquet from here. An hour later I got a call asking if I was fine with one of the types of flowers being replaced with something else, and then two hours later it was delivered. This is a really lovely florist, and I was really pleased with the help I received. And the bouquet was beautiful, too!
Date: Jun 01, 2017
Name:

State/Province: ON

Excellent service. Flowers were beautiful and my sister-in-law was delighted with them. Would certainly order from you again.
Date: May 25, 2017
Name:

State/Province: AB

I sent the flowers to my elderly mother. She loved them. She said they were beautiful and fresh. Thanks for making her day
Date: May 20, 2017
Name:

State/Province: ON

Thank you so much. My mother loved them and keeps sending pictures of the beautiful arrangement. This first time shopper will be a continued one with you
Date: May 15, 2017
Name:

State/Province: ON

I received a bouquet of flowers for Mother's Day from my daughter in California. The flowers were absolutely beautiful! I received a call to let me know that they would be delivered and they came right on time. Thank you All Flowers and Charm!
Melissa's Reply:
Date: May 15, 2017, 9:55 am

I am so very happy you are enjoying the flowers from your daughter. For the best enjoyment of them please check them daily to see if they need water and add as needed.
Date: May 14, 2017
Name:

State/Province: ON

Beautiful flowers and service. Thank you.
Melissa's Reply:
Date: May 14, 2017, 8:48 am

Thank you for using All Flowers and Charm. We are glad you liked the flowers.
Date: Apr 19, 2017
Name:

State/Province: ON

Easy to order and delivery was on time!
Date: Apr 12, 2017
Name:

State/Province: ON

Great service that was quickly shipped to the destination. The flowers looked great!
Date: Feb 18, 2017
Name:

State/Province: SK

Very pleased, ordering and delivering and reporting delivery via email were good. Recipient pleased, she sent me pic of bouquet, it was good but did not appear quite as large and diverse as picture, however all in all I am satisfied. I do appreciate the service. Thank you!
Melissa's Reply:
Date: Feb 22, 2017, 10:14 am

Thank you for your review. We do try to create the designs as close to the picture as shown . Time of year effects the size of the flowers so they can appear smaller or larger then the photo. When flowers are ordered from us later on Friday for Sat we are limited to the flowers in the cooler and some flowers may need to be substituted . As per our substitution policy on our website, we do try to keep the look and feel of the design and the colours the same. Thank you for your feed back.
Date: Jan 22, 2017
Name:

State/Province: ON

Ordering on-line was so easy. Flowers were absolutely beautiful. Thank you!!
Melissa's Reply:
Date: Jan 22, 2017, 4:34 pm

Thank you! So glad you liked the flowers
Date: Jan 17, 2017
Name:

State/Province: ON

Arrangement was as per photo online but appeared smaller ..Service was great
Melissa's Reply:
Date: Jan 17, 2017, 5:49 pm

Thank you for taking the time to review us. We always value feedback and strive to improve our service
Date: Dec 12, 2016
Name:

State/Province: ON

The flowers were perfect and the young man delivering was very pleasant Thank you
Melissa's Reply:
Date: Dec 12, 2016, 7:32 am

Thank you! So glad you liked the flowers! and where happy with our delivery staff.
Date: Dec 03, 2016
Name:

State/Province: ON

Arrangement was fresh, colourful and nicely done.
Date: Nov 25, 2016
Name:

State/Province: ON

Surprised that you deliver so far from town.thank you.
Melissa's Reply:
Date: Nov 25, 2016, 11:55 am

I'm glad we were able to deliver your flowers arrangement for you. Yes we do have a very larger delivery area. We cover Bright, Plattsville, Tavistock, Stratford, Kitchener , Waterloo, Wellesley,Baden and New Hamburg and many points in between. But we are always happy to check for someone if we can do a delivery in an out laying area.
Date: Nov 22, 2016
Name:

State/Province: ON

Thank you for creating such a lovely cemetery arrangement for me. It was exactly what I was looking for, and I appreciate that you were able to do it so quickly. Thanks again, Melissa!
Melissa's Reply:
Date: Nov 22, 2016, 3:16 pm

I'm glad you liked . And that we could get it to you quickly too. You are very welcome!
Date: Oct 03, 2016
Name:

State/Province: ON

Very easy to order online.
Date: Sep 26, 2016
Name:

State/Province: ON

Amazing customer service and beautiful flowers!!
Date: Sep 22, 2016
Name:

State/Province: ON

The flowers were beautiful and very well received. Many of the flowers held extra-special memories for the family of the dear one who had recently passed away so we were very happy. Great service and lovely flowers. Thank you!
Melissa's Reply:
Date: Sep 22, 2016, 8:16 am

I am so happy we were able to delivery flowers that had special meaning for you. Thank you for you order.
Date: Sep 10, 2016
Name:

State/Province: ON

Fantastic service. When the colour of flowers pictured wasn't available they phoned me and discussed the options. I really appreciated this. I love supporting our local businesses!
Melissa's Reply:
Date: Sep 10, 2016, 1:01 pm

So glad you were happy with our shop service. Thank YOU for shopping local!
Date: Aug 23, 2016
Name:

State/Province: ON

Thank you for your lovely services - my sister loved her beautiful bouquet and you were quick to deliver & extremely friendly! Thanks again :)
Melissa's Reply:
Date: Aug 24, 2016, 9:06 am

I am so glad your sister was happy with the flowers and you were happy with our service. We look forward to helping you with your floral needs again!
Date: Aug 17, 2016
Name:

State/Province: ON

Although they didn't have the flowers for the requested arrangement they phoned with an alternate suggestion and recipients were pleased.
Melissa's Reply:
Date: Aug 18, 2016, 1:19 pm

I am sorry we didn't have the flowers in the arrangement you picked on line, but i'm glad the recipients liked what we designed for you.
Date: Aug 15, 2016
Name:

State/Province: ON

I ordered a flower crown from All Flowers and Charm. It was stunning! Perfect for my summer formal charity event! Melissa has great attention to detail and really listened to my vision. Thanks for the beautiful flower crown!
Melissa's Reply:
Date: Aug 15, 2016, 10:08 am

I am thrilled you liked your floral crown. and the photo of you wearing it lovely! Hope you had a wonderful time at your event.
Date: Jul 08, 2016
Name:

State/Province: ON

Ordering to delivery was so easy. I was very pleased and I will continue to order my flowers from All Flowers and Charm.
Date: Jul 06, 2016
Name:

State/Province: ON

I really appreciated the phone call to tell me that the arrangement I chose online would need to be adjusted with a different colour of flower due to what was in stock. It gave me the freedom to change my mind. I was happy just to have the flowers sent to my love one. :)
Date: Jun 01, 2016
Name:

State/Province: CA

Did a wonderful living flower basket for my Mom. I live in California, so I've used this store a couple of times now for Mother's Day and they always do an excellent job. My Mom is always happy with the results!
Date: May 10, 2016
Name:

State/Province: ON

I know it said other colours may be substituted but when ordering an all yellow arrangement I found it odd to substitute red roses... But were happy my mil loved the arrangement
Melissa's Reply:
Date: May 11, 2016, 9:46 am

Thank you for your feed back. The arrangement you selected on line is called Expressive Blooms and has Orange roses , Yellow Snap dragons and Lilies and Bronze Daisies in it. When we do a substitution we try to keep the same flowers in the design, so roses for roses, and in this case we had lavender or red in the shop. I felt the red was more in keeping with the feel of the design. I am glad you MIL loved the arrangement.
Date: Feb 26, 2016
Name:

State/Province: ON

Great service. Will definitely use it again
Date: Feb 08, 2016
Name:

State/Province: ON

Quick, friendly service, good product, great price!
Date: Jan 08, 2016
Name:

State/Province: NT

My mom received exactly what I ordered on line - impressed as other companies Have not done so.
Date: Jan 04, 2016
Name:

State/Province: ON

We couldn't go to a friend's house for dinner because I was ill, and so I sent your flower arrangement to apologize. I got a call when it arrived, and the host was SO pleased! She said it was just "charming!" Thanks for the great service.
Date: Dec 21, 2015
Name:

State/Province: ON

Wonderful service, ordered an arrangement online and received a phone call a few minutes later saying that a certain flower in the arrangement was not in service and provided a substitution. Arrangement was still beautiful!
Date: Nov 25, 2015
Name:

State/Province: ON

I would like to take this opportunity to say a " Great Big Thank You" for the wonderful job you did on our flower arrangements in memory of Earl Bock who passed away on Oct 13th. What a surprise we received to find out you had found glads as well as the bells of Ireland. These flowers meant a lot to us over the years and it was just fantastic to see them there. Thanks again, Keep up the great work.
Date: Nov 10, 2015
Name:

State/Province: ON

Definitely 5* +. Beautiful arrangement of flowers. My sister-in-law was so sick and when she rec'd these flowers she was all smiles. Thank you so much. I have gotten 2 other bouquets from you previously and they were also a 5* +.
Date: Oct 28, 2015
Name:

State/Province: ON

Just had to write and tell you how beautiful the floral bouquet was you delivered to my sister in law yesterday. The Free Spirit roses are just the most gorgeous. They sure made her day. thank you so much.
Date: Oct 19, 2015
Name:

State/Province: ON

Great Service. Thanks
Date: Sep 17, 2015
Name:

State/Province: ON

Great service, and well pleased with the flowers
Date: Jul 08, 2015
Name:

State/Province: ON

The recipient was very pleased with the length of time the blossoms remained fresh.
Date: Jun 05, 2015
Name:

State/Province: ON

Extremely fast delivery on an online order. Thank You
Date: May 11, 2015
Name:

State/Province: ON

The arrangement was lovely and the service great. Thanks
Date: May 08, 2015
Name:

State/Province: ON

Melissa did a beautiful arrangement for my father's funeral. She was supportive and understanding and worked within our budget to create the perfect arrangement. Thank you.
Date: Jan 29, 2015
Name:

State/Province: ON

I'm very happy with the entire process - ordering was simple and it was great to get a notice that the flowers had been delivered. Thank you -- I'll definitely use All Flowers & Charm again!
Date: Jan 06, 2015
Name:

State/Province: NL

Thanks so much from Newfoundland. My sister received her flowers today in Plattsville and she was thrilled. Thanks again.
Date: Dec 18, 2014
Name:

State/Province: ON

Hi Melissa. Thank you so much for the gorgeous arrangement that came today! I was told that you knew exactly what to do when you found out who it was for, and it looks fantastic in my office. Merry Christmas to you and your family! Sonya Frank (Baden Eyecare Centre
Date: Jan 27, 2014
Name:

State/Province: ON

We ordered on line and received a call to say a flower in the arrangement we chose, was not available so your employee called to see if another flower would be okay. At that time I explained our relationship to the family and she willingly complied with our wishes. Great customer service and will recommend your flower shop.
Date: Jan 12, 2014
Name:

State/Province: NT

Date: Sep 03, 2013
Name:

State/Province:

To Melissa, Thank you so much for Mom's 4 roses and Casket spray. It was perfect! and for Dad's vase at the cemetery. They lasted a week!
Date: Jun 03, 2013
Name:

State/Province:

Hi Melissa, Thank-you very much for delivering the flowers on Sunday Morning. It was great that I didn’t have to worry about the flowers (ie. Picking them on Saturday and getting them there Sunday in good shape.) The vases were perfect and the piece on the Anniversary Couple’s table was beautiful. Her corsage matched and held up very well. My compliments to you and your staff on a job “well done!” Regards, Ingrid
Date: May 25, 2013
Name:

State/Province: AB

Date: May 23, 2013
Name:

State/Province: ON

Our local florist said she didn't "have time" to do out of town orders, and why didn't I just do it on line. That's when I found you. I was a little worried with my first order that all would go well, being so far away. But I had absolutely nothing to worry about! This was my third order, and everything has gone perfectly with each one! My Mom has been thrilled each time with her flowers, and I will, without a doubt, keeping using your service to make her happy! Thank you!
Date: Jan 23, 2013
Name:

State/Province: ON

The flower arrangement was beautiful.Thankyou
Date: Dec 30, 2012
Name:

State/Province:

I would like to thank you so much for your help this week with floral arrangements for my mother's service. They were beautiful and perfect for her wishes. You were simply wonderful in your advice and knowledge. This helped make this difficult time easier for us. Thanks again Matthew Luckhart
Date: Dec 17, 2012
Name:

State/Province: ON

The flowers were beautiful . Its the first year being home from Florida in about 20 years . She always sent them South & they were nice but these were nicer . I really appreciate flowers.
Date: Jun 11, 2012
Name:

State/Province: ON

They have lasted well, most pleased and beautiful arrangement. Thanks
Date: May 26, 2012
Name:

State/Province: ON

The Flowers you send my Mom and Mother-inlaw were amazing. Thank you.
Date: May 26, 2012
Name:

State/Province: AB

My mom loved the flowers. They were beautiful. Thank you.
Date: May 09, 2012
Name:

State/Province: ON

And great place to shop. Excellent service and everything was amazing. Always goes above and beyond to make customers happy. Thank you for your support to our club as well.
Date: Feb 06, 2012
Name:

State/Province: ON

The website is easy to use - the flowers were lovely and were delivered promptly.
Date: Feb 01, 2012
Name:

State/Province: ON

I have never had a flower shop go so above and beyond for me. I wanted to send flowers to a relative after they lost someone close to them and don't live in the area. After calling all flowers and charm and having a brief discussion with Melissa she was right on track with what I wanted to send and was even willing to email a few ideas as well as the finished product when she was done so I was able to view what was going to be sent. THANK YOU so much Melissa for delivaring that personal touch. I guess you are the Charm part of your business!
Date: Jan 11, 2012
Name:

State/Province: ON

As statements before me said, the plants were good quality and nicely arranged in the container. We're mot fans of traditional funeral flowers/arrangements, so your plants were a welcome substitute. Everyone commented on how beautiful and healthy they were. Thanks for having such great quality products. It's a testament to the level of service that you provide.
Date: Jan 03, 2012
Name:

State/Province:

THANK YOU THANK YOU THANK YOU! I was not sure I wanted to order on line as I like to see what i'm getting first. BUT the flowers you sent for us for Christmas were AMAZING! I arrived at my parents home 2 days after you delivered them and they were wonderful! Mom was thrilled and they lasted great! All the family enjoyed them at Christmas dinner! Thank you again for a wonderful arrangement.
Date: Dec 05, 2011
Name:

State/Province: ON

great job... flowers were on time and lookgreat. Good value for the money. thanks
Date: Oct 11, 2011
Name:

State/Province:

Dear Melissa Tony's floral tribute was just amazing. It was the center of attention and gave us comfort and hope as it personalized his vivid life. The decorated horseshoe was the finishing touch. Guests felt free to take pictures of them. With much appreciation for your exprertise, Helen and Murray Hoerle and the Greulich family
Date: Sep 22, 2011
Name:

State/Province:

We can't thank you enough for the incredibly beautiful flowers. We still hear comments and get compliments on them. Thank you for helping us celebrate our special day.
Date: Aug 23, 2011
Name:

State/Province: ON

The wedding flowers were absolutely stunning and we received a lot of great compliments on them. Thank you for your great style and help.
Date: May 13, 2011
Name:

State/Province:

Caroline was so happy when I brought home the anniversary bouquet, especially when she found out where they came from. She loved the colours and the arrangement very much. The flowers lasted about 11 days before starting to show any signs of age!
Date: Apr 19, 2011
Name:

State/Province:

Your kindness, guidance and attention to deatail, especially on such short notice, for the funeral of Hermann Bauer, were very much appreciated. All the floral tributes were beautiful and evoked many positive comments. In grateful acknowledgement. Eleonore Baureer and Family
Date: Mar 16, 2011
Name:

State/Province: ON

Date: Feb 04, 2011
Name:

State/Province: ON

Thank you Melissa for the GREAT job that you did teaching all the ladies a Agraturf in Ayr. Everyone had a great time and the arrangements we took home were beautiful. Your skill is amazing. Thanks again.
Date: Feb 04, 2011
Name:

State/Province:

The flowers you did for Linda were Stunning! It was a very tasteful and unique design! I am looking forward to seeing what you come with next! Thank You
Date: Dec 20, 2010
Name:

State/Province:

Thank you for a most AMAZING job on Dad's flowers. They opened perfectly and the casket spray was just gorgeous. Thanks again! Karolyn
Date: Dec 07, 2010
Name:

State/Province: ON

Date: Oct 17, 2010
Name:

State/Province:

THANK YOU! The flowers you sent MOM on Friday were AMAZING!
Date: Oct 06, 2010
Name:

State/Province:

Beautiful arrangements! We will definitely be going back for more!
Date: Oct 01, 2010
Name:

State/Province:

We want to thank you for the great flowers we had on our wedding day. Merci!
Date: Oct 01, 2010
Name:

State/Province:

Thank you very much for doing such a beautiful red rose flower arrangment! We are very pleased with the service that you proivided to us at this very difficult time.
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